Kathy Mateo

Kathy Mateo


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Basic Skills a Data Entry Staff is Expected to Have

Anyone can be a data entry staff. It is probably the easiest job to learn. However, not all employers are willing to train people for this job. They would naturally prefer those who are already competitive and reliable when it comes to handling their respective data entry task. Another good thing about this kind of job is that employers tend to have lesser expectations about the skill set of the staff... (posted by Kathy 1 year 157 days ago.)
Traits of Virtual Employers to Get Rid Of

We have long been discussing about the various traits that we need to look out for when it comes to hiring virtual assistants. Now, this article aims to provide caution for virtual assistants who might not be too certain with their virtual employers, yet. There have been many feedbacks I’ve heard from virtual assistants about their employers, and I managed to compile some of these concerns. May this list... (posted by Kathy 1 year 157 days ago.)
Three Types of Customer Support Staff

Most businesses are already getting more confident when it comes to entrusting their customer support tasks to virtual staffing companies operating remotely. The main reason for this is still the huge savings that they can get from it. Larger companies requires larger manpower, thus it also becomes more practical for them to simply conduct mass hiring offshore. When we mention customer support, the initial label... (posted by Kathy 1 year 159 days ago.)
How to Make Outsourcing Work for You

Just like any other business set-up, outsourcing can truly be stressful. In fact, if it does not work out too well, it can be twice as stressful as dealing with problems in a traditional business set-up. But what everyone should keep in mind is: it is easy to make outsourcing work wonders for the business given the right methods or strategies. We have collected some of the cases of successful businesses that have... (posted by Kathy 1 year 165 days ago.)
Companies’ Responsibilities to Employees’ Health

Most BPO companies are seen to have higher health risks among its employees. This claim is supported by the working schedules and physical workplace of such companies. With regards to the working schedules, it is already expected that if you work for a BPO company, which is apparently dealing with foreign clients, you would have to be very flexible with the working schedule. Such decision is not too tough... (posted by Kathy 1 year 183 days ago.)
Qualities of a Good Offshore Company

It is tough enough to manage your own people, in-house. So, you can only imagine how hard it can be to manage people that are beyond your reach, and worse, that are culturally different from you. This is why the hesitations and uncertainties that any business owner feel upon venturing on outsourcing, specifically offshore are more than valid. Their offshore company partner can either make or break the business, but... (posted by Kathy 1 year 185 days ago.)